New licence applications frequently asked questions

As Queensland Police Service has partnered with Australia Post to update the way new weapons licence applications are lodged both online and in-person. Below are some common questions regarding the new process for new licence applications. Please select the appropriate question to reveal the information. 

Can I complete my application online?

Yes! Lodge a new licence application through our online portal.

You will be required to upload all documents to support your application when you lodge online. Please review the documents you need to supply prior to starting the application, as failure to provide supporting documents will result in delays in your application.

Can I complete a written application?

Yes! Hard copy application.

You will be required to supply all documents to support your application when you lodge your application with Australia Post. Please review the documents you need to supply prior to attending your local participating Australia Post outlet, as failure to provide supporting documents will result in delays in your application.

How do I find out if my local Australia Post can receive this application?

To locate a participating Post Office.

Do I need to make an appointment at an Australia Post outlet to attend the outlet for my new licence application tasks? 

No. Australia Post do not require you to make an appointment to lodge your new licence application in-person or to provide an identification check from your online application. 

I do not have an Australia Post outlet nearby, can I still lodge this at a Police Station?

If you are unable to lodge your application online or attend your local post office, please contact Weapons Licensing for further advice.

Will Australia Post be assessing my application?

No. Australia Post will only take lodgement of your hard copy application and perform your identity check for either your online application or your hard copy application. Australia Post will then transmit your new licence application or confirmation of your identity check to Weapons Licensing for assessment through a secure file transfer.

How secure is my information when it is being transferred?

Rest assured that the sensitivity of your personal information is of paramount importance to both Weapons Licensing and Australia Post therefore, steps have been taken to ensure the security of your information.  

Further information about the Australia Post Privacy Statement.  

Further information about the Queensland Police Service Right to Information and Privacy. 

How do I obtain more information about privacy?

Both the Queensland Police Service and Australia Post respect your personal information and are committed to protecting it when providing services. Further information about the Australia Post Privacy Statement. 

Why are applications now being receipted at Australia Post rather than Police Stations?

The Queensland Police Service has partnered with Australia Post to update the process for new weapons licence applications. Australia Post offers more convenience for most people in Queensland with over 274 participating Australia Post outlets in Queensland. This also provides efficiencies at police stations to facilitate a greater focus on local policing activities.

Does this impact my licence renewal?

No. Renewals are lodged through our online portal or at a police station. Further information regarding weapons licence renewals.  

Can I lodge Permit to Acquire applications at Australia Post?

No. You can lodge Permit to Acquire applications through our online portal, or you can lodge a hardcopy Permit to Acquire at any Queensland Police Station.

Can Australia Post take my photograph?

Yes! As part of the application process and identity check, an Australia Post operator will take a passport quality photograph and send this to Weapons Licensing along with your new licence application or confirmation of identity.

What do I need to take to Australia Post to have my identity confirmed after completing an online application?

Weapons Licensing are aligning with the Queensland Government standards of identification and will require a level of assurance for your proof of identity.  Find the list of documents approved under this standard.

What do I need to provide Australia Post if I am lodging a hardcopy application?

Please review the documents you need to supply prior to attending your local participating Australia Post outlet.

Can I ask Australia Post questions about weapon categories and what weapons fall into which category?

No. All enquiries regarding weapon categories should be directed to Weapons Licensing. Find further information about weapon categories.

How do I obtain more information about this process?

Further information about your application can be found here. However, if you need further information, please do not hesitate to contact Weapons Licensing or use our online contact form.

Do I need to pay a fee for my application?

Yes. At the time of lodgement, you are required to pay a licence fee for the number of years you wish to have the licence issued for, plus an application fee.