Message service for deaf, hearing impaired and vulnerable persons

The Queensland Police Service has a messaging service which allows deaf, hearing-impaired and vulnerable persons in Queensland to contact Police for non-urgent matters.

This service is designed for events where  Police assistance is required but cannot be contacted through Policelink 131444 or Triple Zero.

To access this service deaf, hearing impaired and vulnerable persons are required to first register by completing the online form below.

Once registered, you will be able to use our mobile telephone number 0437 131 444 or email PolicelinkDS@police.qld.gov.au to contact Police for non-urgent matters.  It is recommended that you save these contact details somewhere safe and easily accessible.

It is important your message contains your name, the incident location and a short description of exactly why you are contacting Police.

Messages are received by Policelink.  They will then process your information to ensure the appropriate Police response is provided.  

If you are deaf or hearing impaired you can contact Policelink 131 444, via the National Relay Service.

If someone is in danger or the crime is happening now, phone Triple Zero (000).

If you are deaf or hearing-impaired further information about how to contact Triple 000 can be found at www.triplezero.gov.au