Have you received an email or text claiming to be from the Queensland Police Service?
The Queensland Police Service has commenced an initiative using SMS (text) or email to contact the Queensland public.
If you are unsure if the SMS (text) or email is from the Queensland Police Service:
- don’t reply to it;
- don’t open any hyperlinks or attachments; and
- contact Policelink on 131444 or (07) 3055 6206 from outside Queensland.
The operator will be able to identify if the message is genuine.
The Queensland Police Service will never ask you to provide any bank account details; PayPal or any personal financial details or ask you to make direct payments.
If you receive a fake SMS (text) or email message or have been targeted by a scammer, reports can be submitted to the Australian Cyber Security Centre (ASCS).
The ACSC is a national policing initiative of the Commonwealth, State and Territory Governments. It will allow the public to easily report instances of cybercrime. It also provides advice to help people recognise and avoid common types of cybercrime.
Fuel Drive-off SMS (text) or email
The Queensland Police Service has launched a fuel drive-off SMS (text) email initiative.
If a vehicle has left a service station without paying for fuel, a text or email will be sent to the vehicle’s registered owner advising them to contact the service station.
SMS (text) notifications
To improve communication between the Queensland Police Service and the community, police can now send a SMS (text) to a person from their Queensland Police Service email account. The message receiver will be able to reply directly to the sender by texting a reply message.
People who are involved in an incident for example - traffic crash, domestic violence, crimes, which have been reported, may receive a text message from police. These messages may contain updates on reports; requests for information or to contact police; or reminders for appointments.
Electronic Infringement Notices
Queensland Police Service officers with a mobile device e.g. smart phone or tablet, can issue an electronic traffic infringement notice (eTicket). Officers can serve the e-ticket to the person by MMS (text), email or by mail to the person’s address.